DHL Express opening hours differ from service to service and also from region to region. They maintain different time schedules for deliveries, customer support, pickup, and others. Here we are going to have a glance at all these.
DHL Express Opening Hours
DHL offers its courier services in different ways. You can send or receive the package via Service Point, Packstation / Locker, Online Shipment method, or using their Customer Service. Let’s see the timings of different services offered by DHL.
DHL Delivery Times Germany
Standard DHL usually delivers from 8 AM to 6 PM from Monday to Friday. On Saturdays also, it delivers between 8 AM to 6 PM but might end early in some regions. Compared to other days, the deliveries on Saturday may be less, the preference will be more for the important packages.
DHL Express delivery time is also between 8 AM to 6 PM from Monday to Friday. But if you choose the Same day or Next day delivery option, the delivery times are before 9 AM, 10:30 AM, or 12 PM, or by the end of the day in rare cases. On Saturdays, they have limited deliveries generally from 8 AM to 2 PM. These same-day or next-day deliveries are for nationwide deliveries only.
Coming to DHL international delivery times, international or worldwide deliveries usually take 2 to 3 business days with DHL Express. With Standard DHL, it takes 5 to 10 days. Delivery time depends on the operating hours of DHL at that particular location.
What are DHL delivery hours for different services?
Here is the simplified version of DHL service hours.
| Delivery Services | Monday – Friday | Saturday | Sunday / Public Holidays |
|---|---|---|---|
| Standard DHL | 8 AM to 6 PM | 8 AM to 6 PM | Closed |
| DHL Express | 8 AM to 6 PM | 8 AM to 2 PM | Closed |
| DHL Express Domestic Same-day | Before 9 AM / 10:30 AM / 12 PM on Next working day | Before 9 AM / 10:30 AM / 12 PM on Next working day | Before 9 AM / 10:30 AM / 12 PM on Next working day |
| DHL Packstation | Open 24 x 7 | Open 24 x 7 | Open 24 x 7 |
DHL Hours of Operation for Shipping Parcels / Pickup
| Pickup Services | Monday to Friday | Saturday | Sunday / Public Holidays |
|---|---|---|---|
| Online Shipping Pickup Timings | 8 AM to 8 PM | 8 AM to 8 PM | Closed |
| DHL Packstation | Open 24 hours | Open 24 hours | Open 24 hours |
| Scheduled Pickup | 8 AM to 8 PM | 8 AM to 8 PM | Closed |
If you choose an online shipping method to send the parcels, there will be a pick-up service you can opt for. Collection timings will be between 8 AM to 8 PM from Monday to Saturday. Also, if you choose a day and place the order before 9:45 PM, your parcel will be picked up the next working day.
You can also drop the parcel at your nearest DHL Packstation which is open 24 hours a day and 7 days a week. However, your package will be collected during the working hours only.
There is a scheduled pickup option, with which you can arrange pickup anywhere in Germany. If you order by 10 PM, the pickup will be on the next day between 8 AM to 8 PM from Monday to Saturday.
DHL Express Service Point Working Hours
If you choose to send or receive the package via the DHL Express service point, the timings vary from region to region. Here are the city-wise National and International Timings for both Drop-Off and Collection at DHL Express Service Point.
DHL Express Service Station Timings – National / Domestic
| City | Monday to Friday (Drop-Off and Collection) | Saturday (Drop-Off and Collection) | Sunday |
|---|---|---|---|
| Dresden | 7 am – 8 pm | 8 am – 12 pm | Closed |
| Leipzig | 8 am – 8 pm | 8 am – 12 pm | Closed |
| Zwickau | 7 am – 8 pm | 8 am – 12 pm | Closed |
| Berlin | 8 am – 8 pm | 8 am – 12 pm | Closed |
| Ludwigsfelde | 8 am – 8 pm | 8 am – 12 pm | Closed |
| Leizen | 8 am – 7 pm | 8 am – 12 pm | Closed |
| Hamburg | 8 am – 8 pm | 8 am – 12 pm | Closed |
| Neumünster | 8 am – 7 pm | 8 am – 12 pm | Closed |
| Bremen | 8 am – 7 pm | 8 am – 12 pm | Closed |
| Hannover | 8 am – 8 pm | 8 am – 12 pm | Closed |
| Bielefeld | 8 am – 7 pm | 9 am – 12 pm | Closed |
| Kassel | 8 am – 8 pm | 8 am – 12 pm | Closed |
| Dillenburg | 8 am – 8 pm | Closed | Closed |
| Düsseldorf | 8 am – 8 pm | 8 am – 12 pm | Closed |
| Dortmund | 8 am – 7 pm | 8 am – 12 pm | Closed |
| Greven | 7 am – 8 pm | 8 am – 12 pm | Closed |
| Köln | 7 am – 7 pm | 8 am – 12 pm | Closed |
| Koblenz | 8 am – 7 pm | 8 am – 12 pm | Closed |
| Frankfurt | 8 am – 7 pm | 8 am – 12 pm | Closed |
| Saarbrücken | 8 am – 8 pm | 8 am – 12 pm | Closed |
| Mannheim | 9:30 am – 8 pm | 8 am – 12 pm | Closed |
| Stuttgart | 8 am – 8 pm | 8 am – 12 pm | Closed |
| Heilbronn | 7 am – 8 pm | 8 am – 12 pm | Closed |
| Villingen | 7:30 am – 7:30 pm | 8 am – 12 pm | Closed |
| Freiburg | 7 am – 8 pm | 8 am – 12 pm | Closed |
| Aibling | 7 am – 7 pm | 8 am – 12 pm | Closed |
| München | 7 am – 9 pm | 8 am – 12 pm | Closed |
| Ulm | 8 am – 7 pm | 8 am – 12 pm | Closed |
| Nürnberg | 9 am – 7 pm | 9 am – 12 pm | Closed |
| Straubing | 7 am – 8 pm | 8 am – 12 pm | Closed |
| Würzburg | 8 am – 7 pm | 8 am – 12 pm | Closed |
| Erfurt | 8 am – 11 am | 8 am – 12 pm | Closed |
DHL Express Station Hours – International / Worldwide
| City | Drop-Off (Monday to Friday) | Collection (Monday to Friday) | Saturday (Drop-Off and Collection) | Sunday |
|---|---|---|---|---|
| Dresden | 7 am – 8 pm | 7 am – 8 pm | 8 am – 12 pm | Closed |
| Leipzig | 8 am – 8 pm | 8 am – 8 pm | 8 am – 12 pm | Closed |
| Zwickau | 7 am – 8 pm | 7 am – 8 pm | 8 am – 12 pm | Closed |
| Berlin | 8 am – 8 pm | 10 am – 8 pm | 8 am – 12 pm | Closed |
| Ludwigsfelde | 8 am – 8 pm | 8 am – 8 pm | 8 am – 12 pm | Closed |
| Leizen | 8 am – 7 pm | 8 am – 7 pm | 8 am – 12 pm | Closed |
| Hamburg | 8 am – 4 pm | 8 am – 6 pm | 8 am – 12 pm | Closed |
| Neumünster | 8 am – 7 pm | 8 am – 7 pm | 8 am – 12 pm | Closed |
| Bremen | 8 am – 6 pm | 8 am – 7 pm | 8 am – 12 pm | Closed |
| Hannover | 8 am – 6 pm | 8 am – 8 pm | 8 am – 12 pm | Closed |
| Bielefeld | 8 am – 7 pm | 8 am – 7 pm | 9 am – 12 pm | Closed |
| Kassel | 8 am – 8 pm | 8 am – 8 pm | 8 am – 12 pm | Closed |
| Dillenburg | 8 am – 6 pm | 8 am – 6 pm | Closed | Closed |
| Düsseldorf | 8 am – 6:30 pm | 9 am – 8 pm | 8 am – 12 pm | Closed |
| Dortmund | 8 am – 7 pm | 8 am – 7 pm | 8 am – 12 pm | Closed |
| Greven | 7 am – 6 pm | 7 am – 6 pm | 8 am – 12 pm | Closed |
| Köln | 7 am – 7 pm | 7 am – 7 pm | 8 am – 12 pm | Closed |
| Koblenz | 8 am – 7 pm | 8 am – 7 pm | 8 am – 12 pm | Closed |
| Frankfurt | 8 am – 7 pm | 8 am – 7 pm | 8 am – 12 pm | Closed |
| Saarbrücken | 8 am – 6 pm | 10:30 am – 8 pm | 8 am – 12 pm | Closed |
| Mannheim | 9:30 am – 7 pm | 9:30 am – 8 pm | 8 am – 12 pm | Closed |
| Stuttgart | 8 am – 8 pm | 8 am – 8 pm | 8 am – 12 pm | Closed |
| Heilbronn | 7 am – 8 pm | 7 am – 8 pm | 8 am – 12 pm | Closed |
| Villingen | 7 am – 6 pm | 10:30 am – 7:30 pm | 8 am – 12 pm | Closed |
| Freiburg | 7 am – 7:30 pm | 8 am – 8 pm | 8 am – 12 pm | Closed |
| Aibling | 7 am – 7 pm | 9 am – 8 pm | 8 am – 12 pm | Closed |
| München | 7 am – 7 pm | 9:30 pm – 9 pm | 8 am – 12 pm | Closed |
| Ulm | 8 am – 7 pm | 8 am – 7 pm | 8 am – 12 pm | Closed |
| Nürnberg | 9 am – 7 pm | 9 am – 7 pm | 9 am – 12 pm | Closed |
| Straubing | 7 am – 5:30 pm | 7 am – 7 pm | 8 am – 12 pm | Closed |
| Würzburg | 8 am – 6:30 pm | 11 am – 7 pm | 8 am – 12 pm | Closed |
| Erfurt | 1.30 pm – 7 pm | 1.30 pm – 7 pm | 8 am – 12 pm | Closed |
DHL Holiday Schedule
DHL remains closed on the below-mentioned days. There will be no deliveries or pick-ups on these public holidays including Sunday.
National DHL Holidays Germany
- New Year’s Day (Jan 1)
- Good Friday
- Easter Sunday
- Easter Monday
- Labor Day (May 1)
- Ascension of Christ
- Whit Sunday
- Whit Monday
- Day of German Unity (Oct 3)
- Christmas Day (Dec 25)
- Boxing Day (Dec 26)
DHL Regional Holiday Hours
Also, the DHL won’t operate on the regional holidays at some specific locations. If your location falls under the below-mentioned state list, that specific holiday applies to the DHL service in your region as well. If not, DHL operates within its regular working hours.
| Regional Holidays | State |
|---|---|
| Epiphany (Jan 6) | Baden-Württemberg Bavaria Saxony-Anhalt |
| Corpus Christi | Baden-Württemberg Bavaria Hesse North Rhine-Westphalia Rhineland-Palatinate Saarland |
| Assumption of Mary (August 15) | Bavaria Saarland |
| Reformation Day (October 31) | Brandenburg Bremen Hamburg Mecklenburg-Vorpommern Lower Saxony Saxony Saxony-Anhalt Schleswig-Holstein Thuringia |
| All Saints’ Day (November 1) | Baden-Württemberg Bavaria North Rhine-Westphalia Rhineland-Palatinate Saarland |
| Repentance Day | Saxony |
What DHL Services are Open on Holidays?
DHL service stations, parcel shops, and other offices are all closed on the holidays. Nevertheless, the Packstations are available 24/7 and you can drop or pick up the parcels there anytime.
Also, you may find some of the DHL partner locations or stores open in the gas stations, airports, or train-stations in some regions.
DHL Customer Service Hours
DHL offers its online support 24 hours a day, 7 days a week. While offline support via phone is available from 7 AM to 7 PM from Monday to Friday and 8 AM to 2 PM on Saturday.
| Day | Hours |
|---|---|
| Monday | 7 AM to 7 PM |
| Tuesday | 7 AM to 7 PM |
| Wednesday | 7 AM to 7 PM |
| Thursday | 7 AM to 7 PM |
| Friday | 7 AM to 7 PM |
| Saturday | 8 AM to 2 PM |
| Sunday / Public Holidays | Closed |
For in-person customer service, you can visit their Service point or nearby Office or partner location which is normally open from 8 AM to 7 PM from Monday to Friday and 8 AM to 12 PM on Saturday based on the region.
Book your Pick UP by Phone
If you want to book your Pickup by phone you can call the below given numbers and they are available from 7 AM to 8 PM from Monday to Friday and 7 AM to 4 PM on Saturdays
- +49 (0) 228 902 435-11 for Domestic
- +49 (0) 228 902 435-13 for International
Even if you have any queries or you want any support regarding courier pickups, delivery, and shipment status you can call them at the same numbers during the mentioned hours.
DHL Customer Support Hours for Different Services
| Service | Contact Number | Monday – Friday | Saturday |
|---|---|---|---|
| Missed DHL Express Delivery | +49 (0) 228 76 363 704 | 7 AM to 7 PM | 8 AM to 2 PM |
| Support Online Shipping Solutions | +49 (0) 228 902 435-17 | 8 AM to 5:30 PM | NA |
| DHL Parcel or Mail | +49 (0) 228 4333112 | 8 AM to 6 PM | 8 AM to 2 PM |
| Book your Pick UP / Customer Support | +49 (0) 228 902 435-11 [Domestic] / +49 (0) 228 902 435-13 [International] | 7 AM to 8 PM | 7 AM to 4 PM |
Who is DHL?
DHL is a courier company that provides services like Package delivery, Express mail, Freight forwarding, and Third-party logistics. It is headquartered in Bonn, Germany. It is a US-founded company in 1969. In 1998, Deutsche Post, Germany started acquiring shares in DHL. By 2002, it acquired all shares and absorbed DHL into the Express division of Deutsche Post. Today, DHL Express is one of the market leaders for its express mail services within Europe.
FAQs
DHL Standard (Domestic) takes 1 to 2 business days to deliver after pickup. While the International delivery takes 2 to 5 business days that too within Europe. If outside Europe the delivery might take 5 days or 1 week or up to 10 days.
DHL Express Domestic delivers within 24 hours after pickup, which might be the next day. Also, there is a service called DHL Express same-day which delivers on the same day of pickup or on the next day before noon (12 PM). For International deliveries, it takes 1 to 3 business days.
Standard DHL or DHL Express delivers until 6 PM from Monday to Friday. On Saturday, the DHL delivers until 6 PM while DHL Express ends by 2 PM.
DHL typically starts delivering from 8 AM onwards, Monday to Saturday.
DHL packages usually arrive between 8 AM to 6 PM on working days i.e., Monday to Friday. On Saturdays, there might be limited deliveries. However, for Standard DHL, we can expect delivery between 8 AM to 6 PM and DHL Express between 8 AM to 2 PM. It won’t deliver on Sundays or Public Holidays.
DHL Service Point generally closes by 7 PM or 8 PM, Monday to Friday, and 12 PM on Saturday. Parcel shops or Offices have different operating hours based on the location. On the other hand, DHL Packstation is open 24 hours and you can choose to drop off or pick up packages anytime. For live timings, you can check the timings in the Official portal or in the Maps for your nearest DHL outlets.
The DHL Timings at each region are mentioned above in the DHL Service Point Hours section. For parcel shops, partner outlets, or office timings in your area, you can search ‘DHL near me’ in the Maps which gives all the nearest DHL operating hours.
DHL closes its delivery by 6 PM, so it might not deliver after 19:00 hours (7 PM). DHL Express also closes by 6 PM, but in some regions, it might deliver urgent packages till 9 PM. Moreover, if you have chosen the Express premium service, there will be overnight deliveries which provide extended delivery hours.
DHL’s working time depends on the role. The customer support team works from 7 AM to 7 PM Monday to Friday and 8 AM to 2 PM on Saturday. While the delivery drivers work from 8 AM to 6 PM Mon – Fri and 8 AM to 2 PM on Saturday. Service point hours vary from region to region as mentioned above.
Finish Note
DHL Standard or DHL Express operating hours vary from location to location. The service point or other timings given above are the latest ones referred from the official portal dhl.de. For the exact timings of your nearest parcel shop or office or any other, please cross-check the official website.
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